Unleash the True Power of Connectivity – Unlimited Business NBN

The maximum speed of your business nbn® connection is determined by the specific plan you select. Our plans range from entry-level options offering 25 megabits per second (Mbps) download speed and 10 Mbps upload speed (25/10 Mbps), perfect for smaller teams with moderate usage needs, to high-performance plans providing up to 1000 Mbps download and 400 Mbps upload speeds (1000/400 Mbps). These ultra-fast plans are designed for businesses that require robust bandwidth to support multiple users, video conferencing, cloud-based applications, and large data transfers seamlessly. Whatever your business demands, we have a plan to match, ensuring reliable and efficient connectivity tailored to your operational needs.

If Your Premises Have Been Previously Connected: If your business address has had a prior nbn® connection, the installation is typically straightforward, with a standard time frame of 1-5 business days. In most cases, no additional work from a technician will be required, allowing for a quick and hassle-free setup.
If Your Premises Have Not Been Connected to nbn® Before: For addresses that have not yet been connected to the nbn®, the installation process can take up to 20 business days, depending on the type of nbn® access technology in your area and the availability of a technician. The specific method of installation will vary based on your nbn® access technology, which could include Fibre to the Node/Building (FTTN/B), Hybrid Fibre Coaxial (HFC), Fibre to the Premises (FTTP), or Fixed Wireless.
Potential Downtime During Installation:
For Existing Connections
FTTN/B or HFC: If your premises are already connected to the nbn® via FTTN/B or HFC technology, you might experience a brief period of downtime when switching service providers. This is generally a minimal interruption but is important to plan for, especially if your business relies heavily on continuous connectivity.
FTTP or Fixed Wireless: If your premises are connected via FTTP or Fixed Wireless technology, the installation process is even smoother. A new port on your existing network termination device will be activated, allowing for seamless service with no expected downtime, as other active ports remain unaffected.
For New Connections
FTTN/B or HFC: If your premises have not yet been connected to the nbn® using FTTN/B or HFC technology, there may be a short period of downtime while the new connection is established. This is a standard part of the installation process and typically does not cause significant disruption.
FTTP or Fixed Wireless: For new connections utilizing FTTP or Fixed Wireless technology, new infrastructure will be installed. This process will not interfere with your current services, ensuring that your business remains operational throughout the installation.
By understanding these time frames and potential downtimes, you can better prepare for the installation of your business nbn®, ensuring a smooth transition to enhanced connectivity.

A Static IP address is a permanent, fixed address provided by your ISP that doesn’t change over time, unlike the dynamic IPs common in residential plans. This consistency makes it easier for external devices and services to reliably connect to your business network.
Key Advantages of a Static IP Address:
Reliable Network Access: Easily host files or manage a server with consistent accessibility.
Seamless Printing: Ensure stable network printing across multiple devices.
Server Hosting: Host your website or email server directly with enhanced control.
Remote Access: Simplify secure access to your network from anywhere.

A static IP is essential for businesses needing stable connections, secure remote work, and efficient network management.

Once your business is confirmed as eligible for a Fibre to the Premises (FTTP) upgrade and we’ve received your order, we’ll promptly coordinate with nbn® to initiate the upgrade process.
Typically, the installation of your FTTP connection will be completed within 4 to 8 weeks. However, in some instances, the process may take longer, particularly if there are complex technical challenges or additional work required.
It’s important to note that not all addresses are immediately eligible for an FTTP upgrade. Some locations may need to wait until they are included in future phases of the nbn® Fibre Connect program, which is continually expanding to reach more businesses.
Since this upgrade is part of an nbn® initiative, we don’t have control over the timeline or eligibility criteria for Fibre Connect upgrades. We recommend staying informed as nbn® rolls out more opportunities for fibre upgrades, potentially increasing your address’s eligibility in the near future.

Yes, Comvirt’s Business NBN services are available across Australia, though the specific speed tiers and features available may vary depending on your location. Our team will work with you to assess the best options based on your business’s location and needs, ensuring you receive a reliable and high-performance internet connection no matter where you are located.

Comvirt offers a wide range of speed tiers with Business NBN, including options such as 50/20 Mbps (50 Mbps download and 20 Mbps upload) and 100/40 Mbps up to 1000/400mbps. These speed options ensure that businesses can choose the right plan based on their data usage, number of users, and the specific activities they engage in, such as video conferencing, online collaboration, and cloud computing. These plans are ideal for businesses of all sizes, whether you’re a small team or a growing company with larger data needs.

In the event of an NBN outage, Comvirt’s 4G backup (Only available with Comvirt supplied modems) service provides a seamless transition to the 4G mobile network. This ensures your business stays online with minimal disruption, allowing you to continue day-to-day activities such as processing orders, communicating with clients, and accessing cloud-based applications. Our 4G backup service kicks in automatically, so you don’t have to worry about downtime impacting your operations.

The switch to Business NBN generally takes 1 to 14 days, depending on the readiness of NBN infrastructure in your area. Comvirt will guide you through the process, coordinating with NBN technicians to ensure that the installation and setup are completed as quickly as possible. We will keep you updated throughout the process, ensuring a smooth transition to your new Business NBN service with minimal impact on your day-to-day operations.

Yes, Comvirt’s Business NBN plans are flexible, and you can upgrade to a higher-tier plan as your business grows or if your internet needs change. Whether you require faster speeds, symmetrical uploads and downloads, or additional features like 4G backup, we offer a range of options to help you scale your internet service alongside your business. Our upgrades are seamless, ensuring minimal disruption to your connection during the process.