How To Get The Most Out Of Your Cloud-Based Phone System

Making the switch to a Cloud-based phone system can seem daunting, but with the proper planning, it is highly beneficial for your business. By understanding its features, you can maximise your Cloud-based phone system and ensure you get the most out of it.

 

How To Maximise Your Cloud-Based Phone System
Local and international companies today need innovative communications tools that allow them to connect seamlessly with all their business networks - employees, clients and suppliers. Customers also prefer additional multimedia channels for support purposes, and using a Cloud-based phone system for your business can address that need. 

 

Here are ways to get the most out of your business Cloud-based phone system:

 

Use it to save time and money.
Cloud-based phone systems revolutionised business telephony. It offers access to enterprise telecoms at reasonable prices. It has significantly lowered start-up costs and does not require expensive hardware or separate equipment per user. Moreover, the system has proven to have lesser downtime, and because calls are made via the internet, you will have unlimited call capabilities without incurring extra fees.

With Comvirt, our team will do everything for you. We will set up the phone system tailored to your business and provide timely system updates to ensure you stay connected. 

Most importantly, you get to enjoy 24/7 customer support from our Australian-based team, who truly understands the requirements of an Australian business - something that many companies find beneficial as it helps prevent time-consuming and frustrating support calls.

It's an all-in-one communication platform.
Simplify your business communications using a Cloud-based phone system. Depending on your needs, you can choose from its various features without using separate calling solutions. 

You can use and manage call routing, IVR menu, voice mail, 1300 numbers, video conferencing, VoIP and other dynamic communications solutions in one admin portal. In addition, all of the elements within the Cloud-based phone system are designed to work together, thus, avoiding incompatibility or configuration issues between different communications tools.

Work Anywhere.
For your team to work efficiently, they need modern telecommunications tools that are easy to use and have the functionalities necessary to carry out their responsibilities. Cloud-based phone systems provide incredible flexibility as the technology is no longer tied to one physical office location, as in the case of traditional phone systems. Regardless of where they are, as long as there is fast, reliable internet, your team can communicate, collaborate and complete tasks.

 

Boost your customer service.
An excellent way to maximise your Cloud-based phone system is to utilise it to improve your customer service. Today, customers expect fast communication and efficient support from businesses with whom they transact

Cloud-based phone systems track calls better and allows you to reach customers directly from any device with an internet connection and vice versa. More accessibility means less time wasted on-hold music. Another massive benefit is your ability to provide your customers with a convenient ecommerce sales process.

 

To Scale Your Business, Maximise Your Cloud-Based Phone System

The communication needs of a business are often complex, especially when you have a remote team, suppliers based halfway across the world and customers who expect better and faster service. Using the traditional phone system requires multiple products, services or applications per location and can pose some limitations regarding growing your business.

Cloud-based business phone systems have improved the competitiveness and collaboration of Australian businesses. The hosted PBX provides the advanced capability and increased mobility, which are essential in today's fast-paced world of commerce. 

If you're serious about scaling your business, ask yourself if your current phone system can grow with you. If you're looking at options, speak to our team so we can discuss your needs.