Communication Solutions For All Business

As a business owner or key decision-maker, you already understand the importance of effective communications solutions. Fundamental to your company’s success is the ability to reach out and connect with customers, clients, vendors and suppliers. However, not all businesses are the same. They vary in size and scope, they differ in their unique offering, and each company will require tailored solutions unique to these variables. In this blog post, we share how businesses of all sizes can use various communication solutions that are tailored to their needs.

Business Grade NBN

Business-grade NBN provides an opportunity for you to connect remote or mobile workforces and enhance business process automation through cloud services. NBN also offers improved connectivity in regional areas where access to high-speed broadband can facilitate more significant economic activity, including e-commerce transactions that will benefit your team AND your customers.

Whether you're a small, large or multi-site enterprise, choose a telco that will support your needs and do appropriate research into the best Tier 1 NBN providers. They then should offer a range of internet services tailored for your needs. Depending on the size of your business and your choice of speed, your NBN package should also include:

✓ Unlimited data

✓ Symmetrical speed

✓ Choice of service level to suit your business needs

✓ 99.95% uptime

✓ 24/7 Help desk and phone support

If you're unsure of the most ideal bandwidth for the size of your business, contact your telco and ensure they are willing to do the legwork to tailor the right package for your needs. Find out more here.

 

Business Phone Systems

Despite the size of your business, the most critical aspect of any phone system is that it is reliable and calls are not interrupted by poor internet connectivity. The following aspects to consider are phone infrastructure options tailored to the size of your enterprise and the technological innovations that can assist in keeping your business communications running smoothly. 

Keeping your existing phone systems can save costs but can be optimised by boosting with SIP trunk functionality or updated by opting for Cloud PBX. Read more about these options here.

The latest in productivity-boosting phone technology can assist in your collaboration efforts with large or remote teams. When discussing these options with your telco, ask about their cloud collaboration options.

Internal communications will determine a large part of your phone set-up; however, you may also want to consider how your clients can contact you. Encouraging more customer contact with 1300 and 1800 numbers can give your business an edge as customers find them easy to recall.

Features to consider when choosing a business phone package:

✓Professional call quality with the best Tier 1 providers

✓ Ability to handle high call volume with unlimited concurrent calls

✓ Flexibility to cancel at any time with no lock-in contracts

✓ 24/7 Help desk and phone support

✓ Tailored Solutions to suit your specific needs

Whatever the size and scope of your business, it is imperative that your telecommunications suit your needs, budget, and unique offering.

Tailored Solutions

When shopping for a Telco to support your business; ensure they:

• Are willing to research to find the best technology and providers for your business.
• Help you identify the support package that is suitable for your needs.
• Have  a 24/7 support team to guide and navigate issues should they arise.
• Are ready to upgrade and streamline your package as your business grows.

 

Here at Comvirt, we’re committed to the success of your business, no matter the size,  by providing expert solutions for your telecommunications needs. If you need help finding a tailored package and are not sure where to start, our Australian based support team is  ready to help you. Contact the team at Comvirt to discuss your business needs on 1300 512 645.